12th & 13th March 2019

Event Agenda Day 2


Event Agenda

08:25 - 08:40

Coffee and Networking Break

Coffee and Networking Break

08:40 - 09:10

Peter Tyson, Brexit Programme Director
Peter Tyson
Brexit Programme Director
Standard Life
Dr. Thomas Schindler, Managing Director, General Counsel Europe, Global Head of Alternatives Legal
Dr. Thomas Schindler
Managing Director, General Counsel Europe, Global Head of Alternatives Legal
Allianz
Marc Merrill, Senior Vice President - Director International Law & Global Trading
Marc Merrill
Senior Vice President - Director International Law & Global Trading
Uniper

Panel Session Brexit: Deal or no Deal

With the Brexit deadline just a few weeks away, the General Counsel and Compliance Strategy Forum has brought together General Counsels and Directors of Brexit and International Law from across the fields of financial services and energy companies. They will provide you with a cross-cutting view of the implications and opportunities for organisations from the UK leaving the EU. The panellists will share how they are they are preparing their organisation for all the possible outcomes. Are you prepared?

Panel Session Brexit: Deal or no Deal

09:10 - 09:30

Janice Batty, Director of Compliance and Data Protection Officer
Janice Batty
Director of Compliance and Data Protection Officer
Ageas

Growing Customer Trust through Ethics or Compliance

What are the boundaries between ethics and compliance? Are they the same or are they different? Can a business be successful if they rely on ethical behaviours alone? This presentation will explore whether a business can grow customer trust through either an ethical or a compliance culture, or both. It will also explore whether customers today would prefer engaging with a business that puts ethics first, or do they really know or care? Gaining customer trust is a phrase that is used more often today, and will a business have the competitive edge if they more overtly say that they are an ethical brand, rather than just being compliant?

09:35 - 09:55

Tsambika Jeffries, Head of Operational Risk & Framework
Tsambika Jeffries
Head of Operational Risk & Framework
Legal & General

STREAM ONE Conduct Risk - The Big Questions

Do you ever get asked (or wonder) what conduct risk really is? In this session we’ll consider some of the BIG questions about conduct risk; how it is defined; how it fits in with a risk framework; and how managing it can add value. Using feedback from a variety of firms, we’ll explore differences in approach and whether one size can fit all. We’ll also look at measuring outcomes and some pitfalls of trying to quantify conduct risk.

09:35 - 09:55

Joel Viney, Head of Compliance - Wealth & Business Banking
Joel Viney
Head of Compliance - Wealth & Business Banking
Santander

STREAM TWO Applying Behavioural Science in a Regulatory Environment

When trying to regulate, legislate and communicate with customers we all too often rely on them interpreting information and reacting to given situations in a logical and rational way. This is a big mistake. For decades behavioural psychologists have been proving that humans do not behave or react in a rational way in many situations. Knowing this should affect how we interact and communicate with our customers. This discussion will briefly scratch the surface of how behavioural psychology should be considered and used to help regulate, legislate and communicate with our customers effectively. It will consider how doing so can lower the regulatory burden, avoid unnecessary disclosures, reduce cost, reduce risk and ultimately help ensure better customer outcomes. To bring this to life examples of academic studies and real life case studies will be used.

09:35 - 09:55

Andrew Agor, VP & Assistant General Counsel, Regulatory Litigation
Andrew Agor
VP & Assistant General Counsel, Regulatory Litigation
Philip Morris International

STREAM THREE The (Tobacco) Lawyer’s Role in Achieving a Smoke-Free Future

The world’s leading cigarette company has committed itself to a vision in which better, smoke- free alternatives replace cigarettes. This session will explore how Philip Morris International’s in-house lawyers are helping to speed its transformation into a leading technology company that offers better alternatives to people who smoke, from helping to encourage sensible regulation, to protecting innovation to speed the development of substantially reduced risk alternatives, and ensuring the transparency of its efforts and the integrity of the science behind its products.

09:35 - 09:55

Caroline Brown, Head of Legal Operations
Caroline Brown
Head of Legal Operations
Aviva

STREAM FOUR Building and Improving your Legal Ops Team

Caroline will share how the legal operations department at Aviva have grown since starting her role in June 2018. She will cover:

  1. The journey the legal ops team have been on so far
  2. Managing and developing the team
  3. Exploring how to structure a comms plan
  4. Managing the stakeholders Aviva have engaged with
  5. Showing how they’ve got a networking champion

Caroline will then open the session out to the audience for questions and answers.

STREAM FOUR Building and Improving your Legal Ops Team

10:00 - 10:20

Solution Provider Case Study

10:25 - 10:45

Solution Provider Case Study STREAM 1/2/3/4

10:45 - 11:15

Efficiency Brunch

Efficiency Brunch

11:15 - 12:15

Business Meetings

Business Meetings

12:15 - 12:35

Georgia Simmons, Director of Operational Risk
Georgia Simmons
Director of Operational Risk
Barclays

Please Mind the Gap: How Relevant are Traditional Risk Management Tools to Legal and Compliance?

In this session, Georgia will cover:

  • Overview of Traditional Risk & Control Management Tools (CSAs, RCSAs, Scenarios, Stress Testing)
  • Why are these a challenge for Legal and Compliance?
  • How can we improve relevance?
  • Causal vs Impact: Bringing Legal, Compliance and Risk together

12:35 - 13:00

Tamara Davies, Head of Compliance and Corporate Secretariat
Tamara Davies
Head of Compliance and Corporate Secretariat
Vodafone
Lavinia Traistaru, VP EMEA Compliance Global Markets
Lavinia Traistaru
VP EMEA Compliance Global Markets
State Street
Frederico Maeso, Legal & Compliance Director
Frederico Maeso
Legal & Compliance Director
Adidas Group
CLOSING KEYNOTE

Panel Session Digitising Compliance: Improving efficiencies and effectiveness

Technology is critical to business success by providing better oversight, control, value creation and protection. It is critical that compliance teams are also harnessing digital technology to drive efficiencies, improvements and a better customer experience. Join the panellists who will be sharing their views on the following:

  1. How can compliance teams harness technology to improve effectiveness and efficiencies?
  2. What are the benefits of compliance technology? 3. What tools will take compliance to the next level?
Panel Session Digitising Compliance: Improving efficiencies and effectiveness

13:00 - 13:10

Chair’s Closing Remarks

13:10 - 13:25

Coffee and Networking Break - Event Close

Coffee and Networking Break - Event Close

13:10 - 14:10

Lunch

Lunch